Showing: 1 - 16 of 264 RESULTS
HotelScapes

Ginger Hotels ups the Game in Economy to Midscale Segment, Market Share Grows to 26% in 2020, says Deepika Rao

Ginger Hotels have Stepped up its Engagement, With its New Brand Positioning Inspiring Greater Traction in its Segment, With an Impressive Rollout in the Near Future. The Opportunity The midscale to economy segment of hospitality in India has been witnessing a significant growth. From 8% of the branded hotel supply in 2001 the segment share stands at about 26% in 2020.  To tap this opportunity IHCL redefined its brandscape, positioning Ginger as its vehicle to penetrate and …

HotelScapes

Accor India Drives New Winds of Change with Puneet Dhawan

We meet Puneet Dhawan, Senior VP-Operations, Accor India and South Asia, to unravel what’s up with the chain in the Indian market.  How are you looking forward to 2021? I understand green shoots are visible, though fresh irritants keep cropping up alongside. How do you assess the big picture? 2020 has certainly been a game changer year for the industry. In terms of planning, we have pivoted from the usual short and long-term plans to …

HotelScapes

With Covid, Do Hotels Need to Rethink Design? Is it Too Early to Decide? When Life Comes Back to Normal, Will Hotels Start Serving Again Their Original Purpose.

We ask this question of Sarabjeet Singh, noted hotel designer and consultant. With his vast experience in this business, he suggests some changes that may become necessary. But yet also cautions that it may be wiser to wait and watch and hope the Vaccine can help restore normalcy again! From times immemorial, people have been living and working in togetherness and this has become an integral and an inseparable part of our lives for earnings, meetings, …

HotelScapes

Robot Bartenders, Sushi and Ramen makers, Cashless Payments show the way in Japan, as leader in Global Technology.

Trust the Japanese to do it first! When it comes to contactless delivery in the hospitality business, how about robots being your next bartender! When it comes to innovation and technology, Japan has always been at the forefront. Automation and robotics are so deeply engraved in their day to day life that there is no going back. Japan for decades has been working on the ethos of social distancing by depending on technology and utilizing …

HotelScapes

Uncertain Times Call for More Meaningful Exchanges within Industry and with Diverse Stakeholders

In a brief interview, Neeraj Govil, head of Marriot Hotels in India, says business sentiment has picked up significantly since May this year. Is this long haul? One cannot say, he emphasizes, but believes there is cautious optimism all around, not just in tourism but across the economy. “These are uncertain times, and there is plenty of speculation. What is noteworthy is that there is recovery. We have moved a long way forward from our …

HotelScapes

HOSI 2020 Concludes as Major Hybrid Event for the Industry with 2000 Delegates

The year 2020 has seen little activity, especially after March, when the lockdown started. In recent weeks, with some activity kick starting, HOSI was back with what must be, among the first hybrid events in our industry in the country. As Manav Thadani, chairman, Hotelivate, organizers of the conference said, “HOSI 2020 was India first true blended hospitality conference”, a truly memorable experience in the new normal. “We hosted it from the Indian School of …

HotelScapes

Taj Hotels Boost Customer Confidence Making Driving Holidays a Success, says Dinesh Khanna, MD, Taj Bekal

Driving Holidays have caught on, say insiders in the industry. Said one hotel owner in the hills, these last two months we will make good money. Cities around Delhi were claiming good occupancies; revenge vacations predicted by many, were already taking place. Leisure destinations were showing more arrivals by road, than by air. The same story holds good for a resort like the Taj Luxury in Bekal, North Kerala. Speaking with DI, the resort’s owning …

HotelScapes

Al Fresco is the New Norm, and Hospitality Industry is Going Full Swing with it.

As the Hospitality industry reopens, with the new normal, we bring you a glimpse of what the trends are, with a peek at what the Pullman at Aerocity is doing. The need to go to Al Fresco in dining, as guests prefer outdoors with the assurance of social distancing and healthy eating. As the world is opening, learning to live with the threat of Corona, people are venturing out, with caution and due care. Hospitality …

HotelScapes

Year 2020 has been the Worst Year for Indian Hotel Industry, and Continues its Negative Growth, says Horwath Study

The industry, surveyed over the first six months of this year, shows a near ICU state of affairs for the industry. This report argues that urgent steps are needed for the industry’s resuscitation! In this report we present an analysis of hotel performance in India for the half year Jan-June 2020. All comparisons are with H1-19 or Q1 and Q2 of 2019, as relevant. If 2019 was the best performing year (among the last 10 …

HotelScapes

Chhatwal and HAI relentlessly pursue solutions for the hospitality industry

Puneet Chhatwal, and Hotel Association of India, have been relentlessly pursuing solutions for the hospitality industry, post the COVID crisis. Continuing their efforts, in a recent interview on ET NOW, shared his views in what can be described as a broader expression of industry’s concerns and interests as it moots ways to undo the damage. As President, HAI, he has sustained the association’s efforts to represent before the government to underscore the sector’s importance in …

HotelScapes

Binod Chaudhary acquires 2 iconic Fairmont properties in Kenya, signaling new Africa initiative

Binod Chaudhary run CG Hospitality, the hospitality arm of CG Corp Global, the first multi-billion-dollar conglomerate from Nepal, has announced the acquisition of 2 iconic Fairmont properties in Kenya namely, Fairmont Mara Safari Club & Fairmont The Norfolk. The recent HVS (HVS Global Hospitality services) Indian Hospitality Industry Overview 2019 Report, ranked ‘Concept Hospitality’ (a member of CG Hotels & Resorts) first in property openings and fourth in terms of keys in India. Strategically perusing its global …

HotelScapes

Roseate live streams kitchen feed for guests, works on the principle, seeing is believing!

As food safety and hygiene take centre stage, Roseate Hotels has commendably shown the way by providing live feed of its kitchen to assuage consumers’ concerns  The Coronavirus pandemic has forced hotels and restaurants to further scrutinize their established processes around handling and serving F&B. Several new nomenclatures have come about, from contactless dining to zero-contact dining, among others. While many believe that contactless dining may be a far-fetched, even an absurd idea given various …

HotelScapes

Wait and Watch as the high drama unfolds, says Arun Saraf

The Saraf family started their hotel business with Yak n Yeti in Kathmandu, later developed Hyatt in the same city; co-promoted the Hyatt Regency in New Delhi with Sushil Gupta and Shiv Jatia; now run 12 hotels across the country with 3800 keys. Director, Arun Saraf, speaks with TourismFirst and shares his insights into the business. There is widespread distress being witnessed in the hospitality industry. As the single biggest franchisee of the Hyatt family …

HotelScapes

Potential scenario options outlined in Hotelivate survey

Humans have evolved over thousands of years to become social beings; however, the COVID-19 pandemic appears to have another agenda. From a world of hugs and handshakes, ours has become one of gloves and masks. People are afraid of other people; human contact is being avoided and social distancing is the new norm. The travel and hotel industries are primarily based on human interaction between not just the ‘host’ and the ‘hosted’ but also amongst …

HotelScapes

Hotels should be allowed to sell liquor by Home delivery!

It would be a national waste, if we let stocks reach their expiry, and then let them get washed into kitchen sinks. It is a worthy suggestion to allow hotels and restaurants to deliver liquor home. It will bring revenue, when governments are looking at new streams. It eliminates wastage. It would create new and additional points of sale, reduce pressure on vends and ensure social distancing; it would be a win-win situation for government, …

HotelScapes

Expect Recovery Tail to be Shorter, working towards more Smart and Lean operations: Neeraj Govil

In Times Like These, the winner is who reads the writing on the wall quicker and clearer. Conserve cash, cut on non-essentials, plan newer revenue streams and ensure comfort and confidence of your customers. TourismFirst in an exclusive interview, engages with Neeraj Govil, Senior VP, Marriott International, for India Much of the scene has now become familiar territory, but there is always room to capture the highlights again, for greater understanding. Where and how did …